Wouldn’t it be great to avoid dissatisfied customers, stress, team conflicts, lack of focus, low moral and destructive attitudes.
These symptoms of poor leadership directly affect the performance of any business and contribute to high staff turnovers, under achievement, a poor work ethic and non-commitment.
- Staff retention
- Lower absenteeism
- Higher levels of trust
- Better customer service
- Higher morale and contribution
- Employee promotion-growth opportunity
- Trustworthiness, collaboration, adaptability
Why Soft-Skills Training?
Organisations are demanding that people work faster, cheaper and smarter. This means everyone working together, with their individual talents and approaches, towards a common objective. In this increasingly team-driven workplace, the quality of communication determines success.
Hard skills (technical knowledge, ability and experience) can open doors for you. Your soft skills will guide you through, and ensure you are ever evolving. People now expect, as their right of employment, the opportunity to gain these new skills and qualifications.
We know that 67% of human resource (HR) managers would hire an applicant with strong soft skills whose technical abilities were lacking.
However, only 9% would hire someone who had strong technical expertise but weak interpersonal skills.
In a Job Outlook 2008 survey conducted by the National Association of Colleges & Employers (NACE), the top characteristics looked for in new hires by 276 employer respondents were all soft skills: communication ability, a strong work ethic, initiative, interpersonal skills, and teamwork.
We enhance understanding and use of these life skills to develop the best of you.
